Terms & Condition

Terms & Conditions – The Skin Care Mum

Welcome to The Skin Care Mum! By shopping with us, you agree to abide by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Terms

  • By accessing or purchasing from The Skin Care Mum, you agree to these Terms & Conditions.

  • We reserve the right to update, modify, or change any part of these terms at our discretion without prior notice.

  • The products and services offered on our website are intended for personal use only and are not for resale.

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing; however, we do not guarantee that all product details are entirely error-free.

  • Product availability is subject to stock availability and may change without prior notice.

  • Skincare results vary from person to person. Always perform a patch test before full application.

3. Orders & Payments

  • Orders are confirmed only after payment confirmation for prepaid orders or upon verification for Cash on Delivery (COD) orders.

  • We reserve the right to cancel or refuse any order if fraudulent activity or a violation of our policies is suspected.

  • Prices listed on our website are subject to change without notice.

4. Shipping & Delivery

  • Orders are processed within 3 to 5 working days after confirmation.

  • Delivery times may vary due to factors beyond our control, including delays from courier services.

  • Any applicable shipping charges will be displayed at checkout.

5. Return & Exchange Policy

  • Returns/exchanges are accepted only for defective, damaged, or incorrect items and must be reported within 7 days of delivery.

  • Items must be unused, in original packaging, and with all tags intact.

  • Refunds are not available; only exchanges will be processed.

  • Customers are responsible for return shipping costs, except in cases of incorrect or defective items.

6. Privacy & Security

  • Your personal information is protected and used only for order processing and customer support.

  • We do not sell, share, or trade your personal data with third parties, except as necessary for order fulfillment.

  • By using our website, you consent to our Privacy Policy.

7. Intellectual Property

  • All content, images, logos, and branding on our website are the exclusive property of The Skin Care Mum.

  • You may not copy, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

  • The Skin Care Mum is not responsible for any skin reactions or allergies resulting from product usage.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

  • These Terms & Conditions are governed by Pakistani laws.

  • Any disputes arising from these terms will be resolved through legal channels within Pakistan.

10. Contact Information

For any questions or concerns regarding these Terms & Conditions, feel free to contact us: 📞 +923014296959
📧 mahnooriftikhar1111@gmail.com